People & Culture

The People & Culture portfolio exists to manage the human resources of the organisation, including:

  • Recruitment and induction of volunteers;

  • Coordination of professional development opportunities;

  • Holding bi-annual performance reviews;

  • Managing volunteer grievances;

  • Developing and implementing human resources policy and procedures; and

  • Delivering volunteer reward and recognition activities.

The portfolio aims to develop one of Australia’s best volunteer programs, providing meaningful, rewarding and impactful experiences to the team.


Welcome to your team!

Emma Guest National Director of People & Culture

Emma Guest
National Director of People & Culture

Isobella Stone People & Culture Assistant

Isobella Stone
People & Culture Assistant

Katie Beard People & Culture Assistant

Katie Beard
People & Culture Assistant


portfolio goals

For the next five years, three key goals have been developed for the People & Culture portfolio:

  • Update and implementation of policy;

  • Development of training resources and activities; and

  • Growth of the People & Culture team.

In 2021 the People & Culture team have four key implementation targets: 

  • To fully streamline and integrate each stage of the Volunteer Life Cycle;

  • To develop a centralised database of volunteer feedback and performance information;

  • To develop a suite of welcome and training resources available for volunteers online;

  • To organise one whole team training retreat annually; and

  • To manage a team of People and Culture volunteers across three states/territories.

To read more about the People & Culture Portfolio’s long term goals, feel free to check out the 2020-2025 Strategic Plan and the COVID-19 Re-Design of the 2020-2025 Strategic Plan.